Privacy Policy
Last updated: 24 October 2026
Sherlock Scoopers ("we," "us," or "our") respects your privacy. This policy explains what information we collect through sherlockscoopers.com (the "Site"), how we use it, and the choices you have.
Information we collect
When you request a quote, we collect the information you submit directly: your name, phone number, zip code, number of dogs, and preferred cleanup frequency. We do not collect your email address through our forms.
How we use your information
- To contact you about your quote request and, if you become a customer, to schedule and manage your service.
- To call or text you about your quote and, if you become a customer, about scheduling and appointment updates.
- To improve our service and respond to questions you send us.
Phone calls and text messages
When you request a quote, you give us your phone number so we can respond. We may call or text that number about your quote, scheduling, and appointment updates, and reply to messages you send us. We do not send promotional or marketing texts. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. See our Terms.
Sharing your information
We do not sell or rent your personal information. Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
We may share information with service providers who help us operate the business and deliver calls and text messages (for example, our form-handling, scheduling, and messaging tools and phone carriers), only to the extent needed for them to do that work, and we may disclose information if required by law.
Data retention
We keep quote and customer information for as long as needed to provide service and for reasonable recordkeeping and legal purposes.
Your choices
You can ask us to update or delete the information we hold about you, or to stop contacting you, by emailing [email protected] or calling (470) 533-0686.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new "last updated" date.
Contact us
Questions about this policy? Reach us at [email protected] or (470) 533-0686.